Thread on Fire?: Stories and Practical Tips for Online Community Moderators

Thread on Fire?: Stories and Practical Tips for Online Community Moderators

Learn from social media case studies, solve your toughest challenges together, and help build a shared tips guide for Regional Event social media leads and community moderators.

You volunteered to run the group or page. Now it’s 11pm, a thread has gone sideways, and someone is demanding an apology from the whole organizing team in the comments. Sound familiar?

Your regional community’s online space is the year-round heart of your community, and it takes real care to keep it that way. Join social media and communications leads from Regional Events as they share stories of online chaos and what they did about it. Then bring your own thorniest situations, and we’ll workshop them together: how they might have handled it, what the room would try, and what you can do next time.

We’ll cover the basics that keep communities healthy: a clear purpose, a code of online behavior, a team of moderators (because no one should do this alone), and knowing when to log off and take it offline.

You’ll leave with practical ideas, new friends who understand your pain, and a chance to shape a shared tips guide for organizers and community leaders across the Regional Network.

Session presenters:

When: Saturday, PM 2

Where: Ft. Pitt